MakeWelcomeBook

Terms of Service

Last updated: 22 August 2026

These terms cover purchases from MakeWelcomeBook (makewelcomebook.com), a brand operated by Mário Otruba, a sole trader established in Slovakia, contactable at Martina Hattalu 2973, 026 01 Dolný Kubín, Slovakia ("we"). By buying, you agree to them.

What you're buying

A one-time licence that unlocks the welcome-book builder on this site: removal of the preview watermark and the ability to print or save your welcome book and signs as PDF, with unlimited edits and re-downloads. It is a digital service — nothing physical is shipped.

How delivery works

Unlocking happens immediately after payment, in the same browser you used to build your book. Your answers are stored in your browser (not on our servers), so use the same device and browser to edit later. If anything doesn't unlock, contact us and we'll fix it fast.

Licence and permitted use

Your licence is personal and covers the rental properties you host or manage. You may print and share the generated books and signs with your guests freely. You may not resell the generator, the templates, or generated files as your own product.

Refunds

You can try the full builder and see your entire book before paying. On top of that we offer a voluntary 14-day money-back guarantee — see Refunds.

Fair use and availability

We aim to keep the service available at all times but can't promise uninterrupted availability. Since your book data lives in your browser, we recommend saving your PDF once it's finished.

Liability

The books are generated from information you provide; you are responsible for its accuracy (WiFi passwords, door codes, safety information). Nothing in these terms limits rights you have under EU or Slovak consumer law.

Disputes

If you're unhappy, contact us first — we resolve almost everything quickly. EU consumers may also contact the Slovak Trade Inspection (SOI), the supervisory body for consumer protection in Slovakia, at soi.sk. These terms are governed by the law of Slovakia, and its courts have exclusive jurisdiction.

Contact

hello@makewelcomebook.com